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FAQs:
1- I want to cancel or modify my Cotosen order. How can I do so?
To cancel or modify your Cotosen order:
- Contact Customer Service: Reach out to Cotosen's customer service as soon as possible via email or phone.
- Order Status: If the order hasn't been processed or shipped yet, you are more likely to make changes.
- Follow Instructions: Customer service will provide specific instructions for canceling or modifying your order.
2- Can I change or update my shipping address on Cotosen?
Yes, you can usually change or update your shipping address on Cotosen if you contact customer service promptly.
3- How can I check my order status on Cotosen?
To check your order status on Cotosen:
- Order Confirmation Email: Look for tracking information or a link in the email you received after placing your order.
- Cotosen Website: Log in to your account, go to "Order History" or "My Orders," and view the status of your order.
- Contact Customer Service: Reach out to them for updates if you can't find the information online.
4- How much time will it take for the order to deliver to me on Cotosen?
Delivery times on Cotosen typically vary based on your location and the shipping method chosen. Generally:
- Standard Shipping: Takes about 7-14 business days.
- Express Shipping: Usually 3-7 business days.
5- What is the return and exchange policy of Shein?
Shein allows returns within 30 days for unworn, unwashed items with tags. Initiate returns via their website or app. They don't offer direct exchanges; return the item and place a new order. Refunds are issued to the original payment method or as Shein credit. Check their website for the latest details.
